Fatcow Review: 220 Reviews, 5 Yrs Uptime & Fatcow HOSTED

A moment ago, Fatcow hosting was experience service maintenance downtime. Our Fatcow hosted websites are effected and not accessible for nearly couple of hours. The uptime monitoring program that we implement had detected the service downtime and get us informed via email notification. By the time we get the message, we contact Fatcow technical support via live chat services. It’s the easiest way to connect them. From the live chat box, there is this notification message that telling some firmware updates to routers and switched is currently taking place.

“Thank you for contacting support. We are currently installing some new firmware to our core routers/switches. This will result in intermittent disruptions of all services during the maintenance window. Please check our website under the Support section for updates on this alert. We apologize for any inconvenience this has caused you. Please hold for the next available operator to respond.“

Fatcow support is available 24×7 and you can easily locate them if you require their assistant. For problems related to server failure or website problems, you can reach Fatcow support team via Live Chat support online or via phone call. These two are the instant support and recommended for fixing downtime related issues. If you have other technical request, it is best to use the Email ticketing to contact the technical support team. And they have hundreds of people working inside; getting the helps that you need is really simple.

Great web host that is generous in their web hosting features, and offering free gift for new customer signup! Not to forget Fatcow hosting is 100% green now and they are EPA Green Power Partners, and this is one big reason to support their green campaign!

Our website with Fatcow hosting is having a downtime few hours back, it was an internal server error 500. Cause by server internal problem, configuration or PHP problem or setting problem, and require system administrator to check on it to get it fixed. Most likely the PHP is not up running etc.

“Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.“

Once we have this, we are checking with Fatcow support team, and we like to ask for their help to take a look at the server and error message. Provide the domain name and secret answer for verification, and we are now chatting with one of the Fatcow support member.

“Thank you for contacting support. Please be prepared to answer your Security Question when we begin chatting. To enhance our security protocols, we’ll need you to provide the answer to your Security Question at the beginning of our conversation. If you have not yet set your Security Question and Answer, please log into your account now to set it up. Thank you. Please hold for the next available operator to respond.
You are now chatting with ‘Pxxxxxxxx’
www.Fatcowreview.org: hi,
Pxxxxxxxx: Hi www.Fatcowreview.org. My name is Pxxxxxxxx, how are you today?
Pxxxxxxxx: How can I help you today?
www.Fatcowreview.org: my website is getting internal server error 500 right now.
www.Fatcowreview.org: http://www.fatcowreview.org/
www.Fatcowreview.org: has been down quit often in the pass couple of hours.
www.Fatcowreview.org: please take a look. thanks
Pxxxxxxxx: I apologize for any inconvenience this has caused you.
Pxxxxxxxx: We are currently experiencing an issue with our server. We are aware of the issue. However, our engineers are working on the issue. Once the issue is resolved, then you will be able to access it without any issue. Please co-operate until the issue is resolved.
Pxxxxxxxx: Did you receive my last message?
Pxxxxxxxx: I’m sorry, it appears that we may have been disconnected. I am going to close this chat, please feel free to chat with us again.
www.Fatcowreview.org: ok thanks
Pxxxxxxxx: Is there anything else I can assist you with today?
www.Fatcowreview.org: thats all thanks.
Pxxxxxxxx: Thank you for chatting with us. Please feel free to contact us at any time. We are available 24×7.
Pxxxxxxxx: Bye!
Chat session has been terminated by the site operator.“

From the Fatcow technical support member, we know that there is engineer fixing the server right now, and it’s getting their attention. Server downtime or failure can occur once a while, it is unavoidable, and we have to wait for it. Not long after, our Fatcow review site is up running again, the problem get fixed and the server is up running once again!

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Our website with Fatcow hosting is having a downtime few hours back, it was an internal server error 500. Cause by server internal problem, configuration or PHP problem or setting problem, and require system administrator to check on it to get it fixed. Most likely the PHP is not up running etc.

This is exactly what we experiencing now, tons of blog spam comments has bypass the latest Akismet 2.4.0. Before this, thousand of spam posting won’t go through the stealth check, thousand of spam blocked every month, thanks to the superior Akismet. What happen now? We are getting tons of spam comments reaching our emails right now. What caused this? It can be caused by failure in our website as well.

Next, investigate the source of problem. Login WordPress and check on Akismet plugin and setting configuration. Yes, there is some problem to connect to Akismet server, which cause all this.

“The key below was previously validated but a connection to akismet.com can not be established at this time. Please check your server configuration.”

We run the Akismet check network server status once again, and we get the error.

“Unable to reach any Akismet servers.”

Contact web hosting support team and hope to resolve this problem. Get informed that they are updating the router and switches, and involve outgoing port connection. The connection Akismet haven’t been restored, and problem will resolved when they do so!

Meantime, to stop hundreds of comment notification from reaching our email, we have to disable WordPress comments notification. Here is how to disable WordPress comment notification:

1. Login WordPress and go to settings.
2. Discussion settings.
3. Uncheck E-mail me whenever anyone posts a comment.

There you go, no more email notification whenever someone make a comment post, save your day doesn’t it! Enable it back after connection to Akismet server has been restored, and continue to be notify when someone post a comment in your blog.